Software Asset Management Foundation plugin The Software Asset Management Foundation plugin activates the ITSM Software Asset Management feature provided with the Asset Management application. Software Asset Management Foundation plugin systematically tracks, evaluates, and manages software licenses and compliance. Functionality consists of these main features. Feature area Description Dashboard The Software Asset Management Foundation dashboard shows software installation results for your environment in the form of statistics and charts. Licensing Software models created for all installed software products are used to tie software installations (software being used) with entitlements (software owned). Entitlements define license details and are assigned to software models. Discovery and normalization A discovery process, such as Discovery or Microsoft SCCM, can be used to discover the software installed in your environment. An OOB Normalization library contains publisher and product content. Custom products can be created if a software product does not exist in the Software Library. Discovered software can be manually normalized for reconciliation. Reconciliation The reconciliation process calculates the compliance status of software products with respect to discovery and entitlements. Remediation options are created to resolve compliance issues. Request Software Asset Management Foundation pluginThe Software Asset Management Foundation (com.snc.sams) plugin must be activated by ServiceNow personnel. This plugin includes demo data. Software Asset Management Foundation dashboardView compliance and true-up cost trend charts on the Software Asset Management Foundation dashboard.SAM Foundation license managementYou can set up software entitlements that are used during reconciliation to compare software rights owned to software installed, including those for named users, devices, and cores. SAM Foundation software discovery and normalizationServiceNow Discovery is used to automatically populate the Software Installations table so the software can be manually normalized and reconciled.SAM Foundation software reconciliation for complianceAutomated license reconciliation keeps license positions accurate and up to date without manual calculations. Reconciliation runs weekly or on demand. Software Asset Management Foundation plugin AdministrationSoftware Asset Management Foundation plugin administration tasks include adding custom product records, creating custom license metrics, and setting properties. You can also refresh processor definitions, and migrate software installations.