Run the 2011 SLA engine asynchronously By default in the 2011 engine, the Run SLAs business rule runs synchronously after a task is changed and evaluates the conditions for transitioning the SLA state. Before you beginRole required: sla admin About this taskYou can run this calculation asynchronously for performance reasons such as avoiding delays when a user saves a new incident record. There may be a short delay before the up-to-date Task SLA records are available after updating a Task. You may need to refresh the form to see the updated Task SLAs. Use asynchronous process to get the best experience in terms of UI unless you face performance issues.Note: In the 2010 engine, the asynchronous Process SLAs business rule runs this processing Procedure Navigate to Service Level Management > Properties > SLA Engine. For the Run the 2011 SLA engine asynchronously after task insert or update operations property, select the Yes check box. Click Save.