Service catalog setup Service Catalog enables users with the Catalog Administrators role (catalog_admin) to set up the service catalog. Service Catalog enables you to set up one or more service catalogs and provides self-service opportunities. You can organize your catalog offerings by using the ability to publish multiple catalogs targeted to specific audiences. An overview of ServiceNow service catalog administration. Set up a service catalog To set up a Service Catalog, plan the way your organization defines and maintains Service Catalog items, and how it fulfills them.Set URLs for catalog modulesYou can direct users to a specific catalog via a URL to a module in that particular catalog. Multiple service catalogs setupMultiple service catalogs enable your organization to offer different sets of services to different teams within the organization, such as IT services, human resources, and facilities management.Tables provided with multiple service catalogsAdministrators and catalog administrators must consider these points before they upgrade to multiple service catalogs.