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Home Kingston IT Service Management IT Service Management On-call scheduling Use on-call scheduling

Use on-call scheduling

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Use on-call scheduling

You can use on-call scheduling to manage your on-call rota and perform various ITIL functions.

Before you begin

Role required: rota_manager or rota_admin

Use on-call scheduling in the following ways:

On-call scheduling management
You can edit a rotation schedule directly from the calendar after it has been created.
On-call scheduling ITIL functions
Users with the itil role can use on-call scheduling functions to keep track of rotation schedules.

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Use on-call scheduling

Save as PDF Selected topic Topic & subtopics All topics in contents
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Use on-call scheduling

You can use on-call scheduling to manage your on-call rota and perform various ITIL functions.

Before you begin

Role required: rota_manager or rota_admin

Use on-call scheduling in the following ways:

On-call scheduling management
You can edit a rotation schedule directly from the calendar after it has been created.
On-call scheduling ITIL functions
Users with the itil role can use on-call scheduling functions to keep track of rotation schedules.

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