Configure Discovery for a standalone storage device

Use this procedure for configuring a standalone storage device with the required SMI-S Provider for Discovery.

Before you begin

Role required: admin


  1. On the storage device, if the SMI-S Provider is not present, install the SMI-S Provider software.
    The SMI-S Provider software is often part of the device management software. For more information, download the SMI-S Provider instructions from the storage provider manufacture. For example, if the SAN contains an EMC storage device, click here for more information.
  2. For NetApp storage devices, install the SMI-S agent on the storage device host.
    Note: Discovery can also perform native discovery of NetApp servers without accessing the SMI-S server. See NetApp server discovery for more information.
  3. Start the SMI-S Provider service.
  4. In the SMI-S Provider or agent, configure the Discovery Interval with a synchronization rate that allows the wbem probe to receives the most current information during discovery.
    For example, for EMC storage, set the Discovery Interval.
    Figure 1. EMC provider example
    EMC provider example
  5. On the ServiceNow instance, set up CIM credentialsCIM credentials.
  6. Create a Discovery Schedule with the IP addresses of each SMI-S Provider.
  7. Optionally, create a Discovery behavior that uses a functionality definition with a wbem port probe to make the initial port-scanning phase (Shazzam) more efficient.
  8. Run network discovery.