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Domain separation in Application Portfolio Management

Domain separation in Application Portfolio Management

This is an overview of domain separation as it pertains to Application Portfolio Management. Domain separation allows you to separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.


Support: Data only

Domain separation is supported in this application. Not all ServiceNow applications support domain separation; some include limitations on the data and administrative settings that can be domain separated. To learn more, see Application support for domain separation.

How domain separation works in Application Portfolio Management

While domain separation in APM is at the "Data only" level, there are a few factors to help you in your use of domain separation:
  • Data can be domain separated.
  • The domain column is present for base system application tables and APM tables.
  • Domains are created and domain-specific configuration is managed by instance owner.
  • Tenant domains can manage their own application data.

  • Application properties are tied to the domain.
  • Business logic and processes can be domain-separated by instance owner. Business rules and policies can be created in specific domains by tenants.
  • Business logic and processes can be administered by tenant domain.