This is an overview of domain separation as it pertains to Application Portfolio Management. Domain
separation allows you to separate data, processes, and administrative tasks into logical
groupings called domains. You can then control several aspects of this separation, including
which users can see and access data.
Support: Data only
Domain separation is
supported in this application. Not all ServiceNow applications support domain
separation; some include limitations on the data and administrative settings that can be
domain separated. To learn more, see Application support for domain
How domain separation works in Application Portfolio Management
While domain separation in APM is at the "Data only" level, there are a few factors to help
you in your use of domain separation:
- Data can be domain separated.
- The domain column is present for base system application tables and APM tables.
- Domains are created and domain-specific configuration is managed by instance owner.
- Tenant domains can manage their own application data.
- Application properties are tied to the domain.
- Business logic and processes can be domain-separated by instance owner. Business rules and
policies can be created in specific domains by tenants.
- Business logic and processes can be administered by tenant domain.