Thank you for your feedback.
Form temporarily unavailable. Please try again or contact to submit your comments.
  • Madrid
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store

Transfer an HR case

Log in to subscribe to topics and get notified when content changes.

Transfer an HR case

HR cases can be transferred in the event the case is submitted as a general case and/or is mis-classified upon creation.

Before you begin

Role required: sn_hr_core.case_writer


  1. Open an existing HR case.
  2. From the Form Context Menu, select Transfer Case.
  3. From Transfer Case, select the HR service you want the new HR case to be assigned.
  4. Select OK.
    The current case and its child tasks are closed when the case is transferred.