Manage the HR catalog for Lifecycle Events The HR catalog categories contain the items that employees use to request HR assistance. Before you beginRole required: sn_hr.core_manager, or sn_hr.core_admin About this task When you create an HR catalog category, you must assign a catalog item to the category to publish to the HR Service Portal and HR Catalog. An HR case category and HR case template are created automatically. Procedure Navigate to HR Administration > HR Services > Manage HR Catalog. To create or modify a catalog category, perform one of the following actions. OptionDescription Create a catalog category Click New Category, enter the category name and description, and click Submit. Edit an existing catalog category Point your cursor to the category and click the edit icon. Modify the category or description fields as needed and click Submit. To assign HR catalog items to a category, select the HR category in the list on the left and complete the following steps. Click Assign / Remove Catalog Items. Select the catalog items to assign and deselect catalog items to remove. Click Save. To assign a category to a catalog item, select All Catalog Items in the list on the left and complete the following steps. Locate the catalog item on the right and open the Categories choice list. Select the categories to assign the catalog item, and deselect the categories to remove the assignment. Click Save.
Manage the HR catalog for Lifecycle Events The HR catalog categories contain the items that employees use to request HR assistance. Before you beginRole required: sn_hr.core_manager, or sn_hr.core_admin About this task When you create an HR catalog category, you must assign a catalog item to the category to publish to the HR Service Portal and HR Catalog. An HR case category and HR case template are created automatically. Procedure Navigate to HR Administration > HR Services > Manage HR Catalog. To create or modify a catalog category, perform one of the following actions. OptionDescription Create a catalog category Click New Category, enter the category name and description, and click Submit. Edit an existing catalog category Point your cursor to the category and click the edit icon. Modify the category or description fields as needed and click Submit. To assign HR catalog items to a category, select the HR category in the list on the left and complete the following steps. Click Assign / Remove Catalog Items. Select the catalog items to assign and deselect catalog items to remove. Click Save. To assign a category to a catalog item, select All Catalog Items in the list on the left and complete the following steps. Locate the catalog item on the right and open the Categories choice list. Select the categories to assign the catalog item, and deselect the categories to remove the assignment. Click Save.
