For tracking purposes, you should close or cancel an existing work order that is no
longer in use. Closed and canceled work orders are inactive and do not appear on work order
lists. Avoid deleting a work order unless you are cleaning up errors, such as duplicate work
Deleting a work order automatically deletes all associated work order tasks, so
agents are not assigned work order tasks that are part of a deleted work order.
Click the work order.
Confirm the action when prompted.