Mark any open request as spam; that is, the request has no value and should be
In the SM application, open the request you want to mark as spam.
In the header bar, click Spam.
The state of the request is changed to Closed
the Work notes
indicate that the request was closed as
If the State flows are enabled option on the
configuration screen is not selected, the state is not changed, but the
Work notes indicate that the request was closed