To save time, an existing request can be cloned to create a new request.
In the cloning process, the following information is copied from the source task:
- Parent request reference
- Short description
- Dispatch group
- Assignment group
- Planned information (scheduled and estimated, not actuals)
- Required skills
Open the task and select Clone Task under Related
New tasks are created in Draft state. The
Work Notes field contains the original task number
and text stating that the task is a clone.