Enable or disable appointment booking Enable or disable the appointment booking feature for an application as well as for services within the application that are provided to customers. Before you beginRole required: admin Procedure Navigate to Appointment Booking > Appointment Booking Configuration. Click the desired configuration. For Field Service Management, the Field Service Configuration is provided with the appointment booking feature. Enable or disable the Active check box. In the Appointment Booking Service Configuration related list, click the name of a service. This action opens the Appointment Booking Service Configuration form for the selected service. Set the Active field to true. Click Update.