Connect interface Users can work in a compact view of Connect, which overlays the standard user interface, or in a full-screen workspace. Connect Chat and Connect Support share the same interface, so support agents can keep track of all their conversations in one place. Connect overlayThe Connect overlay appears over the standard user interface. It consists of the Connect sidebar and any Connect mini windows that are open.Connect workspaceThe Connect workspace is a full-screen view of all your Connect Chat and Connect Support conversations in one place. It provides additional tools to help keep track of important information in conversations.