Populate a CMDB group

Depending on the group type, you can populate a CMDB group by manually adding individual CIs, selecting saved CMDB queries, or building encoded queries in the CMDB group itself. The resulting CIs from each query are added as members to the group.

Before you begin

Roles required:
  • To use a CMDB saved query - cmdb_query_builder
  • To manually add CIs - itil or asset

Also, to populate a CMDB group using a CMDB query, a saved CMDB query must exist.


  1. Navigate to Configuration > CMDB Group.
  2. In the CMDB Groups pane click New.
  3. Fill out the form, right-click the title bar and select Save.
    Table 1. CMDB Group form
    Field Description
    Group Name A unique name for the group.
    Group type
    • Default: Basic group type which can be populated by manually adding CIs, saved queries, and encoded queries.
    • Health: Sets CMDB Health to monitor the health of the group CIs and aggregate health results for the group as a whole. Can be populated only by encoded queries.
  4. To use saved CMDB queries:
    1. Click CMDB Group Contains Saved Queries and then click Add Query.
    2. Select a query from the Query Builder Saved Query list.
    3. Click Submit.
    The query that is used returns a list of CIs of the class in the start node of the query.
  5. To manually add CIs:
    1. Click CMDB Group Contains Configuration Items and then click Edit Manual CI.
    2. Optionally add filters.
    3. Select CIs in the Configuration Item list and click the '+' icon at the bottom.
    4. In the Group members list, select the CIs to add to the group.
    5. Click Save or Save and Exit.
    6. In the Save Confirmation dialog box, click OK.
    7. Click Submit.
  6. To use queries:
    1. Click CMDB Group Contains Encoded Queries and then click New.
    2. Select a class for which the encoded query applies to and add conditions to build a query. The resulting CIs are included in the group.
    3. Click Submit.

What to do next

Click Show All CI to display all CI members of the group.