Remove an asset

If you remove an existing asset from a task location during the execution of a task, record the asset on the Asset Usages related list on the Work Order Task form.

Before you begin

Role required: wm_agent

Procedure

  1. Navigate to Field Service > Agent > Assigned to me.
  2. Open a work order task.
  3. View the Asset Usages related list.
  4. Click Remove Asset to display the Asset Usage form.
    The Service order task field displays the work order task number and the Status of the asset is set to Removed.
  5. Select a Model.
    The Quantity and Asset fields are enabled or disabled depending on the selection in the Model field.
  6. Do one of the following:
    • If the selected model is consumable, enter the Quantity removed.
    • If the selected model is non-consumable, select the specific Asset.
  7. Click Submit.
    The removed asset is added to the Asset Usages related list.