Create a Security Operations user-defined escalation group Escalate a security incident to any group associated with the incident using Escalations. Before you beginRole required: sn_si.admin Procedure Navigate to Security Operations > Groups > Escalations. Click New. Fill in the fields on the form, as appropriate. Table 1. Escalations Field Description Number Escalation incident number (field is auto-generated). Initial group Select group this security incident belongs to. Escalation group Select group to escalate the security incident to. Click Submit. An escalation group is available for all security incidents in the initial group. You can create multiple groups.