Relationship data

When you add information to a related list such as an associated observable in a security incident, you can create a relationship record consisting of an m2m table. Sometimes, there is additional data on that relationship record to set, such as an observable being a Source IP (as opposed to a destination IP). That information goes in the Relationship data field in the Field Transform form used by Email Parsing, or by a Field Mapping Fields-related list in the Field Mapping form.

The Relationship data field is usually empty. It is most commonly used for IP addresses on observables in Email Parsing.

You can transform data from any ServiceNow record to any other ServiceNow record using Field Mapping Fields form in the Field Mapping feature. For example, to transform data from an incident to a security incident or a security incident to a PRB.