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Jakarta Patch 8a Hot Fix 1

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Jakarta Patch 8a Hot Fix 1

The Jakarta Patch 8a Hot Fix 1 release contains fixes to these problems.

For Jakarta Patch 8a Hot Fix 1:
Build date: 04-10-2018_1714
Build tag: glide-jakarta-05-03-2017__patch8a-hotfix1-04-09-2018
Important: For more information about how to upgrade an instance, see Upgrade to Jakarta.

For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of Jakarta fixed problems, see KB0623655.

Note: This version is approved for FedRAMP.

Fixed problem in Jakarta Patch 8a Hot Fix 1

Problem Short description Description

Record Watcher


Excessive logout events are generated on pages Excessive logout events are generated from pages that contain real time widgets or records that utilize the record watcher. This issue specifically affects record watcher query conditions that include dynamic query conditions (query conditions which contain "JavaScript:" or "DYNAMIC").



Slow response time can be caused when the sys_user_presence update is blocked Row lock contention can be caused if a record is updated frequently by multiple threads.

Fixes included with Jakarta Patch 8a Hot Fix 1

* Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.