Add a department Departments provide another way to categorize users, groups, and assets. You can add departments and assign them to users. Before you beginRole required: user_admin or admin About this taskAn administrator may need to configure the form to show all the fields listed in the steps. Procedure Navigate to User Administration > Departments and create a new record. Enter or modify the department name, ID, and description. (Optional) Select the company the department is associated with. (Optional) Add a department head, primary contact, or both from your list of users. (Optional) Add the parent department, if applicable. Click Submit.