Report Builder – Report types and creation details

Learn about different types of reports you can create, and when and how to create them.

You can generate the following types of reports, organized by category:
Table 1. Bar charts
Report Description
bar chart icon Bar Shows vertical bars with lengths proportional to the values that they represent.
Horizontal bar Shows horizontal bars with lengths proportional to the values that they represent.
Pareto Combines bar and line reports to identify the most important factors in a large set of factors.
Histogram Provides visual interpretation of numerical data by indicating the number of data points that lie within a range of values.
Table 2. Other proportional reports
Report Description
Pie Shows how individual pieces of data relate to the whole using a circle to represent the whole.
Donut Shows how individual pieces of data relate to the whole using a donut shape to represent the whole.
Semi-donut Shows how individual pieces of data relate to the whole using a semi-donut shape to represent the whole. A semi-donut chart uses a donut sliced in half to represent the whole.
Funnel Displays values as progressively decreasing proportions. The size of each section reflects a percentage of the total of all values. (Found in the Other reports section.)
Pyramid Visualizes a variation on a bar chart using pyramid sections instead of rectangles. (Found in the Other reports section.)
Table 3. Time series reports
Report Description
Column Shows how one or more values change over time by displaying them as proportional vertical columns.
Line Shows how one or more values change over time by connecting a series of data points with straight lines.
Area Resembles a line chart, but the area between the axis and line is commonly emphasized with colors.
Spline Shows how one or more values change over time by connecting a series of data points with a fitted curve through the data points. Spline charts let you take a limited set of known data points and approximate intervening values.
Table 4. Multidimensional reports
Report Description
Multilevel pivot table Displays aggregate data broken down by multiple metrics in a single chart.
Heatmap Displays aggregate data in a matrix using colors to represent different values.
Bubble Displays multiple metrics on a single chart.
Table 5. Scores
Report Description
Speedometer Shows an overview of the count of an indicator at the current moment in the form of a round meter.
Dial Shows an overview of the count of an indicator you want to measure at this moment in a half circle, where the part in which scores are shown is filled out with a color.
Single score Displays a single aggregate value that is important to your business.
Table 6. Statistical analysis visualizations
Report Description
Control Displays data as a series of connected points to determine whether a business process is in a state of statistical control and to identify outliers. (Found in the Other reports section.)
Trend Shows how the value of one or more items changes over time. Values along the horizontal axis of the trend chart represent the time measurement. Values on the vertical axis represent the changes to the items being monitored. The trend line or curve reveals a general pattern of change. (Found in the Other reports section.)
Box Shows the distribution of values in a data set highlighting statistical averages. (Found in the Other reports section.)
Trendbox Shows the distribution of values in a data set highlighting statistical averages for a specified period of time. (Found in the Other reports section.)
Table 7. Other reports
Report Description
List Displays data in the form of an expandable list, similar to a standard ServiceNow list .
Calendar Displays data-driven events in a calendar format.
Map Displays data on a geographical map image.
Pivot table Aggregates data from a table to display the source of summarized data. This functionality is expanded in multilevel pivot reports.