Contents IT Service Management Previous Topic Next Topic Save as PDF Save selected topic Save selected topic and subtopics >Save all topics in Contents Run the 2011 SLA engine asynchronously Run the 2011 SLA engine asynchronously By default in the 2011 engine, the Run SLAs business rule runs synchronously after a task is changed and evaluates the conditions for transitioning the SLA state. About this taskYou can run this calculation asynchronously for performance reasons such as avoiding delays when a user saves a new incident record.Note: In the 2010 engine, the asynchronous Process SLAs business rule runs this processing Procedure Navigate to Service Level Management > Properties > SLA Engine. For the Run the 2011 SLA engine asynchronously after task insert or update operations property, select the Yes check box. Click Save. Last updated on 99 Products > IT Service Management > Service Level Management; Versions > Jakarta Previous Topic Next Topic Save as PDF Save selected topic Save selected topic and subtopics >Save all topics in Contents Send Feedback Share On this page
Run the 2011 SLA engine asynchronously By default in the 2011 engine, the Run SLAs business rule runs synchronously after a task is changed and evaluates the conditions for transitioning the SLA state. About this taskYou can run this calculation asynchronously for performance reasons such as avoiding delays when a user saves a new incident record.Note: In the 2010 engine, the asynchronous Process SLAs business rule runs this processing Procedure Navigate to Service Level Management > Properties > SLA Engine. For the Run the 2011 SLA engine asynchronously after task insert or update operations property, select the Yes check box. Click Save.
Run the 2011 SLA engine asynchronously By default in the 2011 engine, the Run SLAs business rule runs synchronously after a task is changed and evaluates the conditions for transitioning the SLA state. About this taskYou can run this calculation asynchronously for performance reasons such as avoiding delays when a user saves a new incident record.Note: In the 2010 engine, the asynchronous Process SLAs business rule runs this processing Procedure Navigate to Service Level Management > Properties > SLA Engine. For the Run the 2011 SLA engine asynchronously after task insert or update operations property, select the Yes check box. Click Save.
