Tables installed with Service Level Management

Service Level Management adds or modifies the following tables.

Table 1. Tables for Service Level Management
Display name [Table name] Description
SLA Definition [contract_sla] Provides the conditions, duration, and schedule for an SLA Definition.
SLA Conditions [sla_condition_class] Defines how the conditions in the SLA Definition are used to determine the transitions between different stages of each task SLA.
SLA Repair Log[sla_repair_log] Used to provide a log of when the SLA Repair function is set to action.
SLA Repair Log Entry [sla_repair_log_entry] Extends syslog and stores the before or after values of a task SLA record that has been repaired.
Task SLA [task_sla] Associates a task with the SLA Definition that applies to it.