View audit history

You can view the audit history of a variable from Requested Items.

About this task

To view the audit history of a variable:

Procedure

  1. Navigate to Self-Service > Requested Items.
  2. Open a requested item to display the Requested Item form.
  3. To view an example, change the value of a service catalog variable inside the item.
  4. Right-click the header bar and select History > List.
  5. The Record History form contains a related list detailing all changes to the requested item, including all variables.
    Note:

    Audits of variables are prefixed with "VARIABLE:."