Add a module that uses a template You can add a module that allows an end user to log an incident with prefilled field values from an existing template. Before you beginRole required: admin About this taskThe following example demonstrates how to place the Bond Trade Access Denied template into a module in the Self-Service application. Procedure Point to Self-Service and click the edit icon (pencil). Click New in the Modules related list. Enter the following information. Title: Bond Trading Access Denied Order: 473. This order places the new module after Requested Items in the Self-Service application. Hint: Log an incident about the Bond Trade application. Link Type section: Link Type: New Record Table: Incident Arguments: incident.do?sys_id=-1&sysparm_template=Bond Trading Access Denied. This path deploys the template in the new incident record. Figure 1. Incident template Click Submit. The new module appears in the Self-Service application.