Notify with Incident Alert

Using Notify enables all users involved in the issue to quickly communicate with each other and helps in the fast turnaround and resolution of the issue.

Note:

This content applies to the Legacy Notify and the newer Notify plugin, where there is a difference it will be noted.

Within incident alert management, Notify functions can be used to:

Note: Notify is available as a separate subscription from the ServiceNow platform. To purchase a subscription, contact your ServiceNow account manager.