Benchmarks dashboard

The Benchmarks dashboard shows KPI data, performance trends, and indicator scorecards.

The Benchmarks KPI dashboard view, which shows all KPIs, is launched in Service Portal.

Features include:
  • Ability to show KPIs in either list or card view
  • Downloadable reports of KPI list and all charts in PDF format
  • Ability to filter data by type of industry or number of users (filter is retained when switching between KPI view and trend view)
  • Color-coded KPI data (favorable comparison results for your instance are in green, while red favors global data)
  • Monthly change percentage calculation of your instance from the previous month
Note: Service Portal must be installed to view the Benchmarks dashboard.