Applicative credentials

Some applications require credentials in addition to the credentials the that host machine requires. Credentials required to access these applications are referred to as applicative credentials.

A typical credential contains a user name and a password for logging into a CI. While most CIs require only one credential for accessing them, sometimes separate credentials are configured for the host and for the application for extra security. Patterns for horizontal discovery, for example, use applicative credentials in addition to the SNMP or SSH credentials that are required to access the device.

Typically, the following applications require applicative credentials:
  • ABAP SAP Central Services (ASCS)
  • SAP Central Instance
  • SAP Central Services (SCS)
  • SAP Evaluated Receipt Settlement (ERS)
  • SAP Java Cluster
  • SAP NetWeaver Dialog Instance
  • Microsoft Exchange
  • Microsoft SQL Database
  • MySQL Server
  • Oracle Advanced Queue Queue
  • Oracle Database (with access to the following tables: V$option, GV$PARAMETER, dba_hist_active_sess_history, dba_users)
  • Oracle E-Business Suite
  • Oracle WebLogic Module
  • Tibco EMS Queue
  • Tibco Enterprise Message Service (EMS)
If you used applicative credentials for any CIs on your infrastructure, you must configure these credentials in Service Mapping so that it can access such CIs.
Note: If your organization does not use applicative credentials, you should only need credentials for accessing the host machine.
Table 1. Applicative credentials form fields
Field Description
Name Name of the credential. Use a descriptive name like Oracle DB or London Oracle DB (for an Oracle database).
Active Select this check box to use this credential.
User name Enter the actual user name of the applicative credential.
Password Enter the actual password of the applicative credential.
CI type Select a CI type to which the CI belongs.
Tag Enter the table name for the CI type whose applicative credentials the application uses. Applications may use applicative credentials of a CI type different from their own.
For this application Select this table
ABAP SAP Central Services (ASCS) cmdb_ci_appl_sap_ascs
IBM WebSEAL cmdb_ci_app_server_webseal
SAP Central Instance cmdb_ci_appl_sap_ascs
SAP Central Services (SCS cmdb_ci_appl_sap_ascs
SAP Evaluated Receipt Settlement (ERS) cmdb_ci_appl_sap_ascs
SAP Java Cluster cmdb_ci_appl_sap_ascs
SAP NetWeaver Dialog Instance cmdb_ci_appl_sap_ascs
Microsoft Exchange Mailbox (for Microsoft Exchange) cmdb_ci_exchange_mailbox
Microsoft SQL Database cmdb_ci_db_mssql_instance
MySQL Server cmdb_ci_db_mysql_instance
Oracle Advanced Queue Queue cmdb_ci_db_ora_instance
Oracle Database cmdb_ci_db_ora_instance
Oracle E-Business Suite cmdb_ci_db_ora_instance
Oracle WebLogic Module cmdb_ci_app_server_weblogic
Tibco EMS Queue cmdb_ci_appl_tibco_message
Tibco Enterprise Message Service (EMS) cmdb_ci_appl_tibco_message
Applies to

Select whether to apply these credentials to All MID servers in your network, or to one or more Specific MID servers. Specify the MID Servers that should use these credentials in the MID servers field.


Enter the order (sequence) in which the platform tries this credential as it attempts to log on to devices. The smaller the number, the higher in the list this credential appears. Establish credential order when using large numbers of credentials or when security locks out users after three failed login attempts. If all the credentials have the same order number (or none), the instance tries the credentials in a random order.