||Read-only field that is automatically populated with a
unique identification number.
||A group assigned to the issue.
||The user assigned to the issue.
||Priority for this issue:
- 1 - Critical
- 2 - High
- 3 - Moderate
- 4 - Low
- 5 - Planning
||Brief description of the issue.
||The related profile.
||The related control or risk.
||A more detailed explanation of the issue.
||The recommended action to resolve this issue.
|Planned start date
||Date and time that work on the issue is expected to
|Planned end date
||Date and time that work on the issue is expected to end.
||Estimated amount of work time. Calculated using the
Planned state date and
Planned end date.
|Actual start date
||Time when work began on this issue
|Actual end date
||Time when work on this issue was completed.
||Amount of work time. Calculated using the
Actual state date and
Actual end date.
||Information about how to resolve the issue, or steps
already taken to resolve it, if applicable. Work notes are
visible to users who are assigned to the issue.
|Additional comments (Customer visible)
||Public information about the issue.
||The related engagement.