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Access the map

Access the map

How to access the SLA map.

Before you begin

Role required: wm_admin, wm_dispatcher, or dispatcher combination role

Procedure

To access the SLA map, navigate to Field Service > Dispatching > My SLA Map.

The map opens in the geographical area containing work orders with SLAs that are assigned to your dispatch group.

Changes to site functionality will be made starting around 6am on January 21st (Pacific Time) and lasting approximately 6 hours.  The site may be intermittently unavailable.