Add a related product to a knowledge base or knowledge article

Add a product to a knowledge base or knowledge article using the Related Products field on the corresponding form.

Before you begin

Role required: admin

Procedure

  1. Navigate to one of the following:
    • Knowledge > Administration > Knowledge Bases
    • Knowledge > Articles > All
  2. Select the desired knowledge base or knowledge article.
  3. Add one or more products in the Related Products field.
  4. Click Update.