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Send an SMS notification for an incident alert

Send an SMS notification for an incident alert

Notify sends an SMS to the users defined as default contacts for the alert.

About this task

When you create a new incident alert, Notify sends an SMS notification to the users defined as default contact responsibilities for the alert.

This text message is sent to the user's mobile phone number: IA<number>: a <Severity> severity <Event Type> incident alert for <CI Name> has been opened.

Administrators can modify the content of this message by editing the SMS on new Incident Alert business rule.