Users must have the soap_ecc role to use Help the Help Desk from within an
For users without access to an instance, you can configure Help the Help Desk to allow
users to run the
script without login credentials. Users with access to an instance can also use
Help the Help Desk configured in this way, but only if they have the soap_ecc role.
User name cannot contain these characters: \n
Any user name that contains the \n characters prevents the
Assigned to field on a computer from being populated.