Certification templates Certification templates can define attributes, relationships, and reference field values that indicate what a record is expected to contain. These values are used to perform audits on ServiceNow records. The certification filter selected in the template identifies the table and records to audit, and the template conditions set the expected state for those records. The type of audit you create determines which tables and template conditions are available. Users with the certification_admin role can create, update, and delete templates. Users with the certification role can view template versions. Certification template audit typesWhen you create a template, ServiceNow assigns an Audit type that determines which tables and conditions are available in the certification template. This value is based on the application from which the template is created. Each application lists only the templates with the associated type.Create or edit a certification templateTo create a certification template, follow these instructions.Certification Template Record ListThe default Templates list displays only the active version of each template, but users can update the breadcrumbs to display all template versions.Manage Certification template versionsYou can view and manage all versions of a template from the Template form.Clone a Certification templateNew templates can be cloned from an existing template.Delete a Certification templateCertification templates can be deleted.Related TasksCompliance Overview moduleRelated ConceptsCompliance ActivationCompliance Templates and AuditsArchitecture ComplianceDesired StateCertification auditsCertification filtersCertification follow-on tasksControls and tests managementScripted auditsRelated ReferenceInstalled with Compliance
Certification templates Certification templates can define attributes, relationships, and reference field values that indicate what a record is expected to contain. These values are used to perform audits on ServiceNow records. The certification filter selected in the template identifies the table and records to audit, and the template conditions set the expected state for those records. The type of audit you create determines which tables and template conditions are available. Users with the certification_admin role can create, update, and delete templates. Users with the certification role can view template versions. Certification template audit typesWhen you create a template, ServiceNow assigns an Audit type that determines which tables and conditions are available in the certification template. This value is based on the application from which the template is created. Each application lists only the templates with the associated type.Create or edit a certification templateTo create a certification template, follow these instructions.Certification Template Record ListThe default Templates list displays only the active version of each template, but users can update the breadcrumbs to display all template versions.Manage Certification template versionsYou can view and manage all versions of a template from the Template form.Clone a Certification templateNew templates can be cloned from an existing template.Delete a Certification templateCertification templates can be deleted.Related TasksCompliance Overview moduleRelated ConceptsCompliance ActivationCompliance Templates and AuditsArchitecture ComplianceDesired StateCertification auditsCertification filtersCertification follow-on tasksControls and tests managementScripted auditsRelated ReferenceInstalled with Compliance
