Service Portal configuration page widgets Service Portal uses widgets for configuration. When you configure a page or a widget for a portal in the Service Portal Configuration page, you actually use Service Portal widgets to do so. Service Portal configuration widgets are internal only and cannot be extended. Configuration page widgets are included as part of the Service Portal Configuration Pages plugin [com.glide.service-portal.config], which is activated automatically when you activate the Service Portal for Enterprise Service Management plugin [com.glide.service-portal.esm]. Navigate to Service Portal > Service Portal Configuration to view these widgets in action.