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Email logs

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Email logs

The email log records all email notifications sent from all instances within the system.

This is a verbose and unfiltered view of email. For a more detailed view, see the System Mailbox application.

This log provides the following information for all notifications.

Table 1. Email log
Field Description
Mailbox The system mailbox to use for filtering the email notifications displayed.
State The current state of the notification (Error, Ignored, Processed, or Ready).
Receive type The type of inbound email notification (None, Forward, New, or Reply).
Type The status of the email notification. Choices are:
  • received: The server received this email.
  • received - ignored: The server received this email, but it was ignored by the instance for inbound email action purposes. Typically, these emails are either spam or auto-replies. See the Error String field for details.
  • send - failed: The server has attempted to send the email and failed. See the Error String field for details.
  • send - ignored: The server skipped sending this email. Typically, this is for an email which was generated but lacked a recipient email address or is a duplicate email. See the Error String field for details.
  • send - ready: The email is ready to be sent, but has not been sent out by the mail server. Typically, an email remains in this state for only a short time.
  • sent: The email was sent by the instance without any errors or issues.
Target A Document ID reference to the record if the email is generated by an insert, update, or delete of a particular record.

The name of the user, from the user record, of the instance from which the email notification was sent.

Note: This is a string field.
Notification Type The type of notification. Choices are:
  • None
  • SMS
  • SMTP
UID The unique ID for the server.
Created The date and time of the email activity for the locale of the machine running the instance.
Deleted An indication of whether the email was deleted from an instance mailbox.
Weight The weight of the email, which determines the sending priority relative to other notifications on the same table.
Importance An indication that the email was sent with a changed level of importance, such as Urgent.
Originating Event and Notification An embedded list that stores the event and notification that initiated the email notification.
Subject A configured description of the action that generated the email notification. You create the subject text for notifications in System Notification > Email > Notifications.
Error String The error string captured from the email server to determine why the email was not sent. This is logged only if the email is send-failed.
Recipients The email address of the recipient of each notification.
Body The body of the email, displayed in raw HTML markup. Use the related link Preview HTML Body to see the body text as rendered HTML.
Content type The email content type.
Headers Any headers embedded in the email.

Invalid email addresses that the instance strips out of outbound email messages are logged, starting with the Geneva release.