E-signature SAML properties Configurable properties for e-signature with SAML 2.0 update 1. Note: You DO NOT need to configure these properties if you activate Multiple Provider Single Sign-on. Figure 1. E-signature SAML Properties form Table 1. E-Signature SAML Properties form Property Description AuthnRequest URL for eSignature Authentication [com.snc.integration.saml_esig.idp_authnrequest_url] Enter the URL that points to the SAML 2.0 Identity Provider AuthnRequest Consumer for eSignature Authentication. Usually, this URL is the same as the AuthnRequest URL used in general authentication. Leave this setting blank if you intend to use the same AuthnRequest Consumer URL that is used for general SAML 2.0 authentication in your instance. The SAML 2.0 Assertion Consumer URL for eSignature authentication [com.snc.integration.saml_esig.approval_consumer_url] Usually, this URL is: https://YOURINSTANCE.service-now.com/consumer.do. However, if you employ a customized method of handling the SAML authentication for eSignature, you can set up your own consumer URL. For example, if you are using Multi-Provider SSO, you do not need to use this property. Configure the Identity Provider form, add the Assertion Consumer URL for eSignature authentication, field, and set the URL in that field. The SAML 2.0 Assertion Consumer Index for eSignature authentication [com.snc.integration.saml_esig.assertion_consumer_service_index] If your Service Provider has more than one URL set for the AssertionConsumerURL, you can set the index to use for eSignature, starting with index 1 or more. Authentication Pop-up Dialog Width [com.snc.integration.saml_esig.popup_dlg_width] When a user approves a request using eSignature, a dialog allows the user to enter their credentials. This setting controls the width of that dialog box. Authentication Pop-up Dialog Height [com.snc.integration.saml_esig.popup_dlg_height] When a user approves a request using eSignature, a dialog allows the user to enter their credentials. This setting controls the height of that dialog box.