Escalate a security incident If an escalation path exists for a security incident, the Escalate button is available in the security incident header. Before you beginRole required: sn_si.adminYou must have an escalation group created to see this button. See Create a Security Operations user-defined escalation group for more information. Procedure Navigate to Security Incident > Show Open Incidents. Open the incident you want to escalate. Click on the Escalate button. Choose an escalation group. Enter a reason for the escalation. Click Submit. Updates Assignment Group and Assigned to on the security incident.
Escalate a security incident If an escalation path exists for a security incident, the Escalate button is available in the security incident header. Before you beginRole required: sn_si.adminYou must have an escalation group created to see this button. See Create a Security Operations user-defined escalation group for more information. Procedure Navigate to Security Incident > Show Open Incidents. Open the incident you want to escalate. Click on the Escalate button. Choose an escalation group. Enter a reason for the escalation. Click Submit. Updates Assignment Group and Assigned to on the security incident.
