Accessibility 508 compliance

The instance includes features that support several specifications in Section 508 of the US compliance code to make the interface accessible to users with disabilities.

ServiceNow® products are developed with the goal of adhering to the accessibility guidelines and principles which are set by the Section 508 Amendment to the Rehabilitation Act of 1973 and the Web Content Accessibility Guidelines (WCAG) 2.0 Level A. The assistive technologies JAWS, NVDA, and VoiceOver are used to test ServiceNow products.

The Istanbul Voluntary Product Accessibility Template (VPAT) document details accessibility features and limitations according to Section 508 standards.