Accessibility 508 compliance

The instance includes features that support several specifications in Section 508 of the US compliance code to make the interface accessible to users with disabilities.

ServiceNow products are developed with the goal of adhering to the following accessibility guidelines and principles.
  • Section 508 Amendment to the Rehabilitation Act of 1973
  • Web Content Accessibility Guidelines (WCAG) 2.0 Level AA
ServiceNow products are tested with the following assistive technologies.

The Istanbul Voluntary Product Accessibility Template (VPAT) document details accessibility features and limitations according to Section 508 standards.