Test communication between LDAP and MID Servers The instance tests the connection automatically every time a user opens the LDAP Server form. Before you beginRole required: admin About this task The instance supports an LDAP connection timeout of 29 seconds or less. Error messages appear on the form if there are any issues connecting to the LDAP server. Employees can also verify connectivity between the instance and the LDAP server. Contact Technical Support for assistance verifying LDAP connectivity.