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Web service import sets security requirements

Web service import sets security requirements

Web Service Import Sets use the same security mechanisms as SOAP Web Services.

  • Basic authentication requires a Web Service user provide a valid user name and password.
  • Contextual security requires a Web Service user meet the access control rule of the queried table.

If your instance uses high security settings, the Web Service user may also need the soap role.

Web service import sets related links

When displaying a mapped web service table, you have the following related links.

  • Import Sets — The import sets related to this web service import set.
  • Transform Maps — A list of transform maps related to this web service.
  • Transform History — The transformation history.
  • Edit Web Service — Edit the web service.
The following image shows a record that was inserted into the web service import set Notification. The target record is the resulting creation or modification to the Incident table record as a result of the transform.
Figure 1. Soap Notification

Web service import sets example

This example demonstrates the WSDL, SOAP envelope and response, Perl invocation, and result of a SOAP web service import.

Sample WSDL

<?xmlversion="1.0"encoding="UTF-8"?><wsdl:definitions targetNamespace="http://www.service-now.com"  xmlns:tns="http://www.service-now.com/imp_notification"  xmlns:sncns="http://www.service-now.com"  xmlns:mime="http://schemas.xmlsoap.org/wsdl/mime/"  xmlns:http="http://schemas.xmlsoap.org/wsdl/http/"  xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/"  xmlns:xsd="http://www.w3.org/2001/XMLSchema"  xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/"  xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/"><wsdl:types><xsd:schema xmlns:xsd="http://www.w3.org/2001/XMLSchema"      elementFormDefault="unqualified"      targetNamespace="http://www.service-now.com/imp_notification"><xsd:element name="insert"><xsd:complexType><xsd:sequence><xsd:element maxOccurs="1" minOccurs="0" name="corrective_message" type="xsd:string"/><xsd:element maxOccurs="1" minOccurs="0" name="duration" type="xsd:string"/><xsd:element maxOccurs="1" minOccurs="0" name="expires_on" type="xsd:string"/><xsd:element maxOccurs="1" minOccurs="0" name="message" type="xsd:string"/><xsd:element maxOccurs="1" minOccurs="0" name="severity" type="xsd:string"/><xsd:element maxOccurs="1" minOccurs="0" name="source" type="xsd:string"/><xsd:element maxOccurs="1" minOccurs="0" name="timestamp" type="xsd:string"/><xsd:element maxOccurs="1" minOccurs="0" name="type" type="xsd:string"/><xsd:element maxOccurs="1" minOccurs="1" name="uuid" type="xsd:string"/></xsd:sequence></xsd:complexType></xsd:element><xsd:element name="insertResponse"><xsd:complexType><xsd:sequence><xsd:element maxOccurs="1" minOccurs="1" name="sys_id" type="xsd:string"/><xsd:element maxOccurs="1" minOccurs="1" name="table" type="xsd:string"/><xsd:element maxOccurs="1" minOccurs="1" name="display_name" type="xsd:string"/><xsd:element maxOccurs="1" minOccurs="1" name="display_value" type="xsd:string"/><xsd:element maxOccurs="1" minOccurs="1" name="status" type="xsd:string"/><xsd:element maxOccurs="1" minOccurs="0" name="status_message" type="xsd:string"/><xsd:element maxOccurs="1" minOccurs="0" name="error_message" type="xsd:string"/></xsd:sequence></xsd:complexType></xsd:element></xsd:schema></wsdl:types><wsdl:message name="insertSoapOut"><wsdl:part name="imp_notification" element="tns:insertResponse"/></wsdl:message><wsdl:message name="insertSoapIn"><wsdl:part name="imp_notification" element="tns:insert"/></wsdl:message><wsdl:portType name="ServiceNowSoap"><wsdl:operation name="insert"><wsdl:input message="sncns:insertSoapIn"/><wsdl:output message="sncns:insertSoapOut"/></wsdl:operation></wsdl:portType><wsdl:binding name="ServiceNowSoap" type="sncns:ServiceNowSoap"><soap:binding style="document" transport="http://schemas.xmlsoap.org/soap/http"/><wsdl:operation name="insert"><soap:operation soapAction="http://www.service-now.com/imp_notification/insert" style="document"/><wsdl:input><soap:body use="literal"/></wsdl:input><wsdl:output><soap:body use="literal"/></wsdl:output></wsdl:operation></wsdl:binding><wsdl:service name="ServiceNow"><wsdl:port name="ServiceNowSoap" binding="sncns:ServiceNowSoap"><soap:address location="http://Macintosh-7.local:8080/glide/imp_notification.do?SOAP"/></wsdl:port></wsdl:service></wsdl:definitions>

Sample SOAP Envelope

<?xmlversion="1.0"encoding="UTF-8"?><SOAP-ENV:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"><SOAP-ENV:Body><insert xmlns="http://www.service-now.com"><message xsi:type="xsd:string">Host 198.10.10.210 is down</message><uuid xsi:type="xsd:string">HGAF76251HGF1</uuid></insert></SOAP-ENV:Body></SOAP-ENV:Envelope>

Sample SOAP Response

<?xmlversion="1.0"encoding="UTF-8"?><SOAP-ENV:Envelope  SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"  xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/"  xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"  xmlns:xsd="http://www.w3.org/2001/XMLSchema"  xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><SOAP-ENV:Body><insertResponse><sys_id>b54aafbfc0a8006f0058db95daa5b88d</sys_id><table>incident</table><display_name>number</display_name><display_value>INC10008</display_value><status>ignored</status><status_message>No field values changed</status_message></insertResponse></SOAP-ENV:Body></SOAP-ENV:Envelope>

Example Invocation using Perl

The following example script uses the Notification web service to create an Incident as the itil user. It uses the Perl language and the SOAP::Lite package.
#!/usr/bin/perl -w
 
#use SOAP::Lite ( +trace => all, maptype => {} );use SOAP::Lite;
 
sub SOAP::Transport::HTTP::Client::get_basic_credentials{return'itil'=>'itil';// set basic auth credentials for the itil user
}
 
my$soap= SOAP::Lite->proxy('http://localhost:8080/glide/imp_notification.do?SOAP');
 
my$method= SOAP::Data->name('insert')->;attr({xmlns =>'http://www.service-now.com/'});
 
# insert into the web servicemy@params=( SOAP::Data->name(message =>'problem detected for database DB12DG'));push(@params, SOAP::Data->name(source =>'DB12DG'));push(@params, SOAP::Data->name(uuid =>'HGAF76251HGF2'));
 
my$result=$soap->call($method=>@params);
 
print_fault($result);//print any SOAP faults
print_result($result);//print any results
 
sub print_result {my($result)=@_;if($result->body&&$result->body->{'insertResponse'}){my%keyHash=%{$result->body->{'insertResponse'}};foreachmy$k(keys%keyHash){print"name=$k   value=$keyHash{$k}\n";}}}
 
sub print_fault {my($result)=@_;if($result->fault){print"faultcode=".$result->fault->{'faultcode'}."\n";print"faultstring=".$result->fault->{'faultstring'}."\n";print"detail=".$result->fault->{'detail'}."\n";}}
The following is the result printed by the Perl script on the console.
name=display_value   value=INC10011
name=status   value=inserted
name=table   value=incident
name=display_name   value=number
name=sys_id   value=cd45649c0a0a0b2b00e6f27649d6bd2c
The following image shows the resultant row created for the import set table Notification (imp_notification).
Figure 2. WS Iset Perl

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