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Create a custom data lookup table

Create a custom data lookup table

Create a custom table to store lookup data.

The custom table must extend the Data Lookup Matcher Rules [dl_matcher] table. For example, this custom lookup table stores information about VIP callers and incident assignments.

Table 1. Custom data lookup table
Field Sample value
Label VIP Caller Lookup
Table name u_vip_caller_lookup
Extends base table dl_matcher
Create new module True
Add module to menu System Policy