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Home Istanbul ServiceNow Performance Analytics and Reporting Performance Analytics and Reporting Performance Analytics Performance Analytics data architecture Create a Performance Analytics threshold Add threshold user notifications
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Add threshold user notifications

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Add threshold user notifications

Configure which users should receive an email when the threshold is reached.

Before you begin

Role required: pa_admin, pa_power_user, or admin

Procedure

  1. Navigate to Performance Analytics > Indicators > Thresholds.
  2. Open a threshold.
  3. In the Users related list, click Edit.
  4. In the Edit Members screen, use the slushbucket to add members.
  5. Click Save.
    Besides the notifications for each indicator, you can also send notifications with an overview of all indicators for which the threshold is reached.