Create a custom cart

Administrators with a knowledge of Jelly can customize the look and feel of service catalog carts, either globally or for specific catalog items, using our UI macro capability.

About this task

Note: You can configure cart layouts without scripting.


  1. Navigate to System UI > UI Macros.
  2. Click New to create a new macro.
  3. Fill in the details and write the script to define your custom cart.
    Note: Designing a custom cart requires knowledge of the Jelly expression language. For reference purposes, the default cart script appears in the list as catalog_cart_default.
  4. Click Submit.

What to do next

After creating a custom card, you can reuse it and link it to catalog items.

Link a cart to an item

Link the default cart or a custom cart to an item so the requester sees the pertinent information.

Before you begin

Role required: catalog_admin or admin


  1. Navigate to Service Catalog > Catalog Items.
  2. Open an item to test the new cart.
  3. In the Cart field, select the cart to use.
    You can configure the form layout to add this field to the form.
  4. Save the changed form.


In the example below, the HP bl35p uses the irm_technical_cart.

This cart appears as follows: