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Service catalog items

Service catalog items

The overall catalog is made up of a collection of discrete catalog items.

A catalog item can be a good or service. If something can be ordered by itself, it is a catalog item. If something only makes sense as part of a greater whole, it is part of an item, rather than an item in and of itself. For example, a new Dell server is a catalog item, as is a new Executive Desk.

Figure 1. Catalog Item