Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.

Close a request

Log in to subscribe to topics and get notified when content changes.

Close a request

When you close a request, you can add details that you want the submitter to be aware of.

  1. Navigate to [SM application] > Assigned to me.
  2. Click the request number.
  3. In the Additional comments field, enter any final notes or comments.
  4. Change the State field to the appropriate closed state.
  5. Click Update.
Feedback