Advanced Service Mapping configuration Fine-tune Service Mapping collaboration with other components and modules as well as customize data display in business service maps. In addition to the basic setup described in Service Mapping setup, you can perform optional configurations to meet the needs of your organization. MID Server configuration for Service MappingConfigure Service Mapping and MID Servers to work together.Configuring Search Assistant for WindowsThe Search Assistant feature of Pattern Designer allows you to search within files or registries. Upload grep files on to your instance to enable this feature to search on Windows servers. Data collection and discovery using NetflowService Mapping can perform discovery based on data collected using the Netflow protocol. Netflow is a protocol that Service Mapping can use to collect data about CIs and their connections along with Netstat and lsof commands.Data collection and discovery using VPC Flow LogsService Mapping can perform discovery based on data collected using VPC Flow Logs. Amazon VPC hosts Amazon Elastic Compute Cloud (EC2) instances that provide Amazon Web Services. VPC Flow Logs collect data on IP traffic going to and from network interfaces in the VPC.Modify display for CI propertiesYou can control what configuration item (CI) properties Service Mapping displays in the Properties pane.Configure support for Windows servers with non-English OSYou can configure your ServiceNow platform to support Windows servers that use non-English Windows operating system (OS).Create or modify map indicators for a business service mapBusiness service maps use map indicator icons to display additional information for a CI by displaying its related records such as alerts, outages, incidents and problems. Map indicators are available in business service maps for discovered and manual services, only in View mode, and only for current time views.