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View discovered service history

View discovered service history

The discovered service history shows the frequency of discovered services for a particular time period.

Before you begin

Role required: evt_mgmt_admin, evt_mgmt_operator, or evt_mgmt_user

About this task

You can view the discovered services history by business service . The discovered services history is not available for manual services. The discovered services history appears only when there are multiple discovered services that occur over a period. A discovered service is a business service that is discovered by Service Mapping. If no discovered services are generated for a particular business service, the discovered services history is hidden. The color corresponds to the discovered services severity, and the length of the bar in each color corresponds to how long the discovered services stayed at that severity.
Figure 1. Discovered services history
Discovered services history

Procedure

  1. Navigate to Event Management > Dashboard.
  2. Double-click a business service tile.
  3. On the business service map, click a CI that has a severity color.
  4. To change the information that appears on the discovered services history, click a history icon.
    History icons
    • Calendar icon: Show information for currently active discovered services.
    • H: Show information for discovered services that occurred in the past hours.
    • D: Show information for discovered services that occurred in the past 24 hours.
    • W: Show information for discovered services that occurred in the past week.
    • M: Show information for discovered services that occurred in the past month.