Access the problem analysis dashboard

The problem analysis dashboard gives problem managers a high-level view of ongoing problem analysis work.

About this task

The analysis work given to problem managers includes:
  • Open problem analysis records (records where the state is not Closed or Canceled).
  • Open problem analysis coaching assessments associated with structured problem analysis.

Procedure

  1. Navigate to Structured Problem Analysis > Problem Analysis Dashboard.
  2. Review the information and click any entry to examine it in further detail.
    Figure 1. KT problem analysis dashboard