If a work order contains multiple tasks, you can create dependencies between the
tasks that determine the order in which tasks are performed.
These dependencies set and enforce the order in which a single agent or multiple
agents perform the tasks. For example, on a work order for a new server, one agent
might install the server, the upstream task, and a different agent might configure
the server after installation is complete, the downstream task.
You can specify multiple dependencies, both upstream and downstream, for a single
task. The system prevents circular relationships where two tasks are dependent on
each other by considering all upstream dependencies when deciding if a task can be
- Setting a work order task as an upstream task means that this task must be
completed before any downstream tasks can be started.
- Setting a work order task as a downstream task means that this task cannot
be started until any upstream tasks have been completed.
Note: Dependencies can only be set for work order tasks in the