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Delete an SLA from a work order

Delete an SLA from a work order

Remove an SLA from a work order but leave it available for use with other work orders.

Before you begin

Role required: wm_admin

Procedure

  1. Navigate to Field Service > Work Order > Work Order SLAs.
  2. Open a work order.
  3. In the Task SLAs related list, select the check box beside the SLA name.
  4. In the Actions choice list, select Delete.